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Based on 32 traveler reviews
HORRIBLE service! So, so food!
Feb 08, 2014 by: David T from South Bend, Indiana
Had dinner here while staying at the Hilton. Billed as a restaurant, but really just an area off the lobby. Very loud! Service is absolutely horrid! Ordered an appetizer I never got. When my dinner came it was cold. Never received any beverage refill, as I never saw my waitress again after I ordered my food until I called her over to ask for my check. There were 3 waitresses working (if you can call it that) as they were all huddled around the end of the bar talking. That must be their #1 responsibility, as taking care of the customers sure wasn't. Avoid this place -- walk down the street to McDonalds!
Great Service, so-so Food
Jan 27, 2014 by: Wtlftdoc from Tucson, Arizona
Similar to the Hotel where it is based, Acqua hit the mark on service but not necessarily on its product. Service was fast and attentive without being intrusive. While drinks and the soup were fine, my main meal left quite a bit to be desired. I ordered the mushroom risotto with shrimp and was disappointed. The risotto was bland, although the portion was generous. In addition, the 5 shrimp that came with it were very small. For the price, I expected more.
Food was very good, if your not in a hurry
Nov 13, 2013 by: Ron M from Charles Town, West Virginia, United States
I ordered when I was seated. To get seated I had to interupt the manager to ask if the restuarant was open and could I have a seat. Food took way too long but was worth the wait. Mary was my server and did a good job keeping my drink full and checking on me.
Sep 23, 2013 by: sismd133 from Hagerstown, Maryland
We were staying overnight a the Hilton for a stay and fly, and had dinner at the hotel restaurant. We never expect much from hotel restaurants, but this was a very surprising find! The food was excellent and the service was awesome! What a pleasant surprise!
Sep 08, 2013 by: nocares67 from Richmond, Virginia
Kind of a strange place. It looked like it might be undergoing some sort of renovation. It was quite large but almost no one was there. The friendly bartender seemed to be the waiter as well. The decor was more formal than the bright lighting and casual attire of the bartender and guests, so it was a strange vibe. The food was above-average for a hotel restaurant, but not good or different enough to make a special trip. Varied menu with something for everyone; nothing earth-shattering but a good variety. A bit pricey for what it was, but super convenient for hotel guests, so definitely worth it in that respect.
Read more reviews on the TripAdvisor page for this restaurant.