Travel reviews by
Based on 236 traveler reviews
excellent business accommodations
Jul 28, 2014 by: Carrie B from Potomac
From check-in to check-out, the staff was very friendly. I am a nursing mother and stayed a week for business. I forgot dishwashing liquid and they quickly provided me with a cup. They also brought a fridge to the room ($15/night). The standard room is perhaps a bit on the small side but it was perfect for my needs and very clean. They also have a shuttle that goes to the mall and Metro, as well as a nice walking trail.
Friendliness of staff was tremendous! !!
Jul 28, 2014 by: Dale P from
My family stayed at the Bolger Center in Potomac MD this past weekend on our return from a trip to TopSail NC. What a tremendous surprise! The facility is beautiful and the staff was the most friendly we have experienced at a hotel! They made us feel at home and assisted with our trip into DC... Chris was our server in the Pony Express Lounge and went above and beyond making us feel welcome! My kids loved him so much that we brought him back a Georgetown RedVelvet Cupcake even after we had checked out, as a thankyou for all his help! Great people and a beautiful and unique facility... Regards, Dale Peterson & Family Pittsburgh, PA
Nice place and grounds, rooms really small
Jul 27, 2014 by: Ted R from
We stayed at this facility for a wedding. The room was surprisingly small. Get the suite it isworth the extra charge. The atmosphere is interesting with the Ben Franklin quotes and pony express memoralbia. Skip o's good morning breakfast, it is very average, potatoes were cold, bacon limp. All and all a good experience
Jul 26, 2014 by: Librarian523 from Potomac
I stayed here for a conference. I was pleasantly surprised by the quality of my stay. The bed was very comfortable and the food was fantastic. I am gluten-free and dairy-free and had no problems. Great!
Beatiful grounds, Lousy Service
Jul 23, 2014 by: Travelgirl24VA from Herndon
My company was hosting a training course at this facility which included hotel stay as part of the package. I decided to stay at the facility to avoid traffic back and forth from VA to MD. Eeverything about the hotel was pretty average with the customer service I received regarding my internet issue. I was there for business and I couldn't use my wireless capability on my laptop so I asked for assistance with the intert cord that was in the room since the clip on it was broken. I called the front desk several times asking for a replacement cord, but was told that it worked fine. However, no technician was actually there to diagnose that it was fine while I was in the room. It just got so frustrating that I just gave up. It wasn't worth my time to keep going back and forth with the staff so I just resigned that I was not going to have access to the internet at all during my stay, which was for almost a week. The only consistent prompt stellar service I received was from Karan at the Pony Bar and Grill. She took the time to remember our names and really was the highlight of our stay.
Read more reviews on the TripAdvisor page for this accommodation.