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Based on 282 traveler reviews
Feb 19, 2015 by: Postalblue2010 from Dayton
Overall the facility was nice. The rooms were small but perfect for spending a week for training. Food was hyped up by people who went before me, so it was a let down. I'm not saying it was bad, just not as good as described to me. I understand that a new company has taken over and this could have something to do with that. Bar was expensive and happy hour has been suspended by the current company. All of the employees were extremely helpful and made you feel welcome. I would stay here again for training.
Jan 09, 2015 by: Waztini from
The basic rooms are way too small. Upgraded rooms, and suites are standard hotel rooms. Very nice, very clean, nice pillows, nice towels. The turndown service and housekeeping is exceptional. The food is to die for! There is a small bar called the Pony Express which seems very quiet, however, it stays open very late and has craft beers and nice traditional barfood. Most people come here on training classes with the government, so it's kind of a drag being assigned a hotel room but, it's not that bad! Biggest drawback, in my opinion is it's pretty far out there.... A car is an absolute necessity
Wow. Most inept management ever.
Dec 13, 2014 by: JulieRMichigan from Michigan
We are staying here for a wedding. The groom's family reserved a number of rooms ahead of time yet when we called a few months back, each one of us was told something different. One person was told that no extra people are allowed in the rooms, we were told that only rooms with one full bed were set aside for the wedding but that we could add a roll-away and another was told there were no rooms. I should have known that something was up after all of that. Our friends booked later and got a suite for only $5 more. We got two rooms, each with one full bed, and requested a rollaway for one of the rooms so our three kids could share. It was not in the room when we checked in at 5. We called two more times before 7 to confirm. The second time, the girl at the front desk said she was a bit worried because she hadn't seen "housekeeping" for a while and wasn't sure what had happened to him. At 11:15 pm we still had no roll-away. Front desk (very nice young man) was there by himself. No manager. Everyone else was at the holiday party and he had no idea how to get a roll-away for us. He also had no idea where "housekeeping" was. This is not an isolated incident. Two families arrived and were each one room shy of their reservation. My sister booked two rooms near each other for her husband and two young boys and a third room near them for out elderly mother. Their two rooms were on different floors and our mom was in a different building! If you have another option. do not book a wedding here. If you are not part of an event that is planned for here, do not stay here.
Adequate for trainings
Dec 10, 2014 by: N S from Nairobi, Kenya
The Center itself is well constructed and appointed. It caters mostly to people who attend trainings in-house and stay overnight. The rooms are simply tiny. For a property with such expansive grounds, you wonder why they didn't construct larger rooms. Staff are helpful, but the overall experience is very much like a campus environment. If they put in extra effort into the rooms, it would be more agreeable.
A respite from the city
Dec 02, 2014 by: swfnyc from New York City, New York
Although the rooms are small, the beautifully landscaped grounds make more than up for it. Who needs a B & B in the country when you can spend a weekend here and just relax. It was so quiet and peaceful, nothing but nature to look at from our window in the Osgood building. We booked a special rate with breakfast included, and it was sumptuous. No other restaurants or shops immediately nearby, which is great when you want to relax, but you better have a car to get around. The heating and cooling system is either or, it is adjusted depending on the season and cannot be switched quickly if the weather changes.
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