Travel reviews by
BEST WESTERN Capital Beltway
Based on 281 traveler reviews
Jan 21, 2015 by: Imani M from Atlanta, United States
Great value for the $$, extremely clean and the staff is helpful and curteous. The morning breakfast was a surprising bonus - not your ordinary coffee and muffins; but a full eggs and bacon set up. The hotel is situated right at the exit ramp to the major highway, as well as close to shopping areas and food.
Jan 07, 2015 by: Kattie D from dedham, United States
unfortunately, there were roaches in the room which put a damper on the stay. this is result of substandard conditions at the hotel. the hotel should exterminate rooms consistently. The rooms should be inspected on a daily basis, and guest surveys should be reviewed.
Jan 06, 2015 by: rtnina from
We choose this hotel mainly because of the NYE celebration package and discounted hotel rates. For the money it was a good bargain. The room was nice but I found dust on the wood window frame and the curtain gapped on either side. Then when I was about to take my shower I saw a used washcloth on the shower bar and hair on the floor. I had the front desk send someone up to re clean the bathroom. The dinner offered was a nice selection of food but it arrived cold to our table. The wait time for the rolls was ridiculous. (I thought it was going to be a buffet) Anyway for the money we had a decent night. The bed was comfortable and the room had a refrigerator and a microwave.
OMG where do i begin!
Jan 04, 2015 by: Theresa F from Greenbelt, Maryland
our stay at the Best Western from 10/30/2014 to 01/03/2015 due to a disaster in our condo in greenbelt, the staff from the front desk like Bharat the front office manager who is a sweetheart and cares and Natisha at the front desk who is always smiling and knowledgeable about the information you ask her and is always willing to help also Anna in housekeeping so very nice and ask you do you need anything more and also a beautiful smile and willing to help Ms. Helen Hayes who aided with the her information and went the extra mile to make us feel at ease the Breakfast room staff a joy when you come to eat and the feel of the entire staff we were home at the best western, they made us feel like our extended brothers and sisters and we truly appreciate how they accommodated our stay and we will definitely say again and recommend this and only this Best Western in the area because here you are home with family, we thank you all and we will see each other again and please don't change the staff we need the same employees in place on our next stay. Thanks again Aaron & Theresa Ferguson
it was a very clean hotel
Jan 04, 2015 by: Augusto E from nj, United States
we stayed over night in our 12 hour drive from Wilmington,nc to new jersey and was very nice ,clean room, we definitely recommend it. the front desk was very courteous, location was excellent, very close to I 95,
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