Travel reviews by
BEST WESTERN Capital Beltway
Based on 248 traveler reviews
Would never recommend this hotel
Sep 28, 2014 by: Alexander S from Monroe, United States
I called the hotel and cancelled my reservation with the gal that answered the phone. Next this I know is that they still charged my credit card! The people at the hotel over the phone were Very Rude over the phone and do not care about customers.
waste of money
Sep 25, 2014 by: Celine H from Danville, United States
If you do not mind staying at a dump, by all means make reservations. This hotel is not worth the money, the bathroom was tiny, did not have a shower curtain and looked as if the bathtub had been glazed over to improve the outdated décor. The vent in the bathroom was disgustingly dirty. The wall paper in the room was peeling off. The fire alarm sounded without any explanation, the lights kept flickering on and off.
Sep 23, 2014 by: E3247JZstephaniew from
Great beds and not noisy at all. Nice hotel to stay at and the wifi was the best I have ever gotten. Breakfast was good and loved the eggs. The people at the front desk were so helpful too. They had us in and up to our room in no time. I asked for a good place to eat and they answered that too. We went and had a really good dinner. The location is right in town close to everything. Near the highways so you can go any where you want.
Unprofessional Front desk staff
Sep 22, 2014 by: 954sabrinae from
Check in was terrible, I had to ask for someone to check me in. The staff at check in has no personality and took personal phone calls with customers in front of them. The breakfast staff was very friendly and help full and the same for the custodian.
great stay for the money
Sep 21, 2014 by: George G from Bethlehem, Pennsylvania
This motel is nicely situated to the eastern side of Washington, DC. Good room, nice amenities, outstanding breakfast and terrific staff. Plenty of places to eat including an onsite restaurant. Would stay here again in a heartbeat.
Read more reviews on the TripAdvisor page for this accommodation.