VisitMaryland -- Trip Advisor Reviews

Dated rooms

May 02, 2013 by: Larry H from Ocala, Florida, United States

My daughter and I were picking up horses in the area and needed a place to stay for the night. We found this one listed on the Best Western website. The price looked good for the area so we decided to give it a try. This is a prime example of how Best Western is so erratic in keeping their properties well maintained. After setting into the room I decided to take a shower and was surprised that the faucets in the bath tub wre litterally falling off the wall. It made my shower difficult to say the least. After playing with the faucets for a few minutes, I was able to get some water out of the shower head. I also found that the power outlet on the desk was not working and the beds were noisy. This hotel needs some serious updating of their rooms before I would stay there again. They did offer us a 15% discount for our troubles, but if the property was maintained properly they would not have to apologize and give away their profits. Sad.

DC Trip

Apr 16, 2013 by: Thomas C from Belleville, Nj

This hotel was very nice. The hotel was clean and the staff was very friendly. The continental breakfast was excellent as well. The one bad thing was that our Air Conditioner was broken and it wasn't fixed all day until I had to go back downstairs and tell the front desk a second time. But then they immediately came in and replaced the air conditioner.

Excellent staff

Apr 09, 2013 by: Veronica G from Grove City, Pennsylvania

We were very pleased with staff, especially evening staff (Glenn @front desk,April 6), he was polite,helpful and thorough will all our concerns. The AM staff (Sunday Apri 7) also were helpful with our day plans to DC.

BEST WESTERN Capital Beltway is Home away from Home.

Mar 27, 2013 by: Onodugo from Columbus, Georgia

The location of BEST WESTERN Capital Beltway is very central between Washington DC and Baltimore cities and suburbs. It is also close to BWI airport which is off of route 295. Additionally, because it is close to 495 (Capital Beltway), you can easily head north or south to other cities in sourounding states like Virginia, Delaware or Pennsylvania.

Awesome place

Mar 26, 2013 by: Sandy B from Rogers, Arkansas

Stayed there for 4 days during spring break. The staff was awesome! Darrell and Glen desk managers were great. They helped us with directions and any questions we had. We lost my husbands cell phone while we were there and they bent over backwards to try to help us get it back. We did, it was in the shuttle van and the driver brought it to us the next day. The general manager, Helen was awesome. A very positive experience for us all. The rooms were clean and comfortable. Breakfast was really good. Not just toast and bagels, there were eggs, bacon, hashbrowns and all sorts of yummy stuff. I highly recommend this hotel to anyone going to DC or surrounding areas.