Travel reviews by Trip Advisor

Trip Advisor Based on 54 traveler reviews
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Trip Advisor Excellent service
Jan 05, 2015 by: Angela K from Appleton, Wisconsin
Clean, friendly, economical. Staff awesome at desk. Didn't try continental breakfast. Late checkout nice. Only drawback is minimal restaurants in immediate area. Lastly, didn't like getting a knock twice in 10 minutes to see if I was checking out. Otherwise awesome stay, will use again.

Trip Advisor Baltimore Best Value Inn
Nov 11, 2014 by: Dietre M from Atlantic City, New Jersey
Microwave in front lobby not in room. INCONVENIENT. Only got 1 cup for coffee and 1 pack of coffee. Called front desk for service, attendant had not arrived in 2.5 hours when I called back. He got there then.

Trip Advisor Nice but very noisy
Nov 10, 2014 by: Traveler_Andy from Pittsburgh, Pennsylvania
Room was fine, with a nice bed and free wi-fi. However, there was a lot of foot traffic in and out of the hotel, and people hanging out in the parking lot. Around 4 am there was a lot of screaming from below, which sounded like several very drunk girls. This went on for about 20 minutes. There was also a lot of road noise, as the hotel is very close to a major highway.

Trip Advisor Worst stay ever
Aug 15, 2014 by: Stephen V from Williamburg
We stayed August 3rd and 4th. It is located in a low class side of town close to any family restraunts. The rooms were OK but not enough towels for the number of people booked. There were a lot of people hanging around the lobby that seemed like they didn't belong. We went to the National Aquarium on Monday the 4th. I left my phone and ipad on the night stand to charge while gone and when we got back they were gone. I contacted the manager and he said he would look into it. To make a long story short, the only ones that had access to the room was the housekeeper and the manager said he didn't notice anything unusual from viewing the tapes. We called the police and the manager had disappeared before they came so they couldn't view the tapes. I filed a complain twith Americas Best Value Inn web site and they said they couldn't do anything about it since all of their hotels are independently owned. My advice... only go to a well known chain located in a good part of town. You try to save money by staying in a discount chain, you'll pay for it another way.

Trip Advisor Do not stay in this nightmare of a place
Jul 01, 2014 by: Sha03 from Albany, New York area
We had a reservation for two nights this past weekend. When we arrived at the hotel, around 10:30 at night, there were all kinds of unsavory looking people walking around the parking lot. We arrived at the front desk, where the clerk was behind a full sheet of glass. There was enormously loud music blaring from what I think was an event room down the hall. The music was so loud that I had to raise my voice to have the desk clerk hear me. The desk clerk was counting piles and piles of cash. I have never seen such a sight before at any reputable hotel. Nonetheless, we plowed on and registered as guests. Although I had been quoted a specific price when I made my reservation with the America's Best Inn reservation number, the desk clerk told me that the room price was $15 more than I had been quoted when I made my reservation at the national number. I pointed out the discrepancy to the desk clerk and he told me that the information I was given at the national phone number was wrong and that the higher price was correct. We were exhausted so I agreed to the higher price. The clerk then gave me our room key and we went to our room. When we opened up the door, we found that the room was already checked into by another family, and their clothing and possessions were all over the room. We turned around and went back to the front desk and told the clerk he had given us a room already assigned to someone else, that his behavior, along with giving us a key to someone else's room, led me to feel unsafe, and said that we were not going to stay there and wanted him to make sure we would not be charged for the room. He responded by saying, "You need to talk to Expedia to get your money back". I told him we did not make the reservation with Expedia but with America's Best Value Inn and said I had just paid him with a credit card. He told me that my card would not be charged. I told him I wanted a receipt to show that my card was not being charged. He then printed out a receipt showing that there will be no charge. However, he did nothing to reverse the charge that he had initially placed on my credit card and assured me that there would be no charge on my card from America's Best Value Inn. We fled there and got a room at a safe, honest, and decent hotel. What do you want to bet whether my credit card will be charged by this nightmare of a place? Do not stay here.

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