Travel reviews by
Americas Best Value Inn
Based on 64 traveler reviews
Absolutely Horrible Hotel - Don't go there!!!!
Mar 04, 2014 by: increasetravel from Gainesville, Georgia
This hotel is absolutely horrible. Drug deals were happening in the parking lot throughout the night. The lock on the door didn't work so we ended up leaving. The lobby and rooms were dirty and smelly. Trust me you don't want to stay here!
Stay here only if you have no other options
Oct 07, 2013 by: WWJB from Washington, DC
The woman who checked me in was very pleasant and professional. The man who seemed to be the manager and was overseeing the morning breakfast also seemed quite professional and was taking his responsibilities seriously. However, competent staff can't change the fact that this is a shabby, run-down hotel. It was impossible to darken the room at night because of the strong outdoor fluorescent lights. I suspect that lighting is necessary as a crime deterrent. Unfortunately the dry-rotted curtains didn't close enough to keep the light out. There was an empty plastic beverage bottle of some kind behind one of the night stands but other than that, and a dead stink bug on the windowsill, the room was pretty clean. The linens and toiletries were all of the lowest possible quality. There is a coffee maker in the room, which I hadn't realized beforehand. Seems like the kind of place that would have bedbugs, but there weren't any so I'm thankful for that.
maz52 - Better than Expected
Sep 08, 2013 by: Michael Z from Lutherville
I just needed an overnight stay for a wedding and was looking for a decent place at a reasonable price. It was a very nice room, very clean with a 32" HD TV. The staff at the desk was very friendly and helpful. It was in a great location with many restaurants and stores nearby. The breakfast was much better than expected. When I stay at economy hotels, breakfast is typically in a small, cramped area with very little selection. The continental breakfast at this Inn was well done. It was set up in a spacious dining area with at least 8 large tables. There was also a nice selection of food laid our on three separate long tables allowing guests with plenty of space to prepare food without running into each other. There was cereal, bagels, english muffins, and make your own waffles grids on 2 separate tables. The only downside was the bed was a bit on the hard side and the pillows were flat. Other than that, it was a great place to spend the night. I would go again if I need to be in that area.
Aug 19, 2013 by: Dooley K from Milford, VA
We were in the area on business and found it necessary to stay longer than we had expected. We were looking for somewhere to stay so I called and talked to Kelly at America's Best Value Inn (we have stayed in America's Best Value Inns in other states) before we stopped there. She was very friendly and answered all of my questions. We decided to stay there. We found the room to be spacious and comfortable. There were a variety of items to select from for breakfast. Kelly was always smiling and very pleasant to talk to whenever I went to the front desk. We wish we had found this motel when we were in the area on previous occasions. We will stay here again if we are in the area. We felt it was an excellent value.
The worst management / customer service possible!!!! AVOID this place.
Aug 16, 2013 by: Matador0927 from Marlboro, New Jersey
Incredible - dealt with Shawine Nelson, and Kelly the GM - they charged me for 1 night's stay as they said I didnt cancel my reservation. I have a cancellation number. They said I booked "2" separate reservations unbeknownst to me, and only 1 got cancelled. Legallized stealing????? Now to call credit card company and fight with them. AVOID THIS HOTEL/MOTEL/INN.
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