Travel reviews by Trip Advisor

Trip Advisor Based on 987 traveler reviews
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Trip Advisor Nice Rooms terrible Food/service
Oct 29, 2014 by: Sanibelmike2 from 
The hotel is fine, large and kind of cold and imposing. The bad review is based much more on the restaurant than the hotel itself if you have a chance don't eat at the cafe/bar. Ask for a room with a view of the water it's much nicer than looking at the parking lot.



Trip Advisor Went with high expectations, left underwhelmed
Oct 27, 2014 by: nyc10029Ny_Ny from ny, ny
My husband and I just returned from an anniversary get away weekend at the Hyatt Regency. Having booked through American Express Fine Hotels and Resorts we had high expectations for service and accommodations. Our first meal was spectacularly cooked from the main Grille restaurant which we ate outdoors by the bar. The server we had was by far the most attentive waitperson I have experienced in a very long time and both myself and husband were very impressed. Unfortunately the high bar of quality of service and food would not be matched again throughout our stay. While the grounds were lovely and the stay had high points, I left with many questions. For example, why is there no place in the room that explains the hotel restaurant cuisines? This info is listed on giant peel and stick posters located in hallways or by navigating web sites every time you want to order. Why did I leave after four days of strolling the grounds on walks with my dog and never know there was a nature preserve or rookery? A grounds card had been given to us by the bell desk after the concierge didn't return our call hours after checking in. A short path around the manicured lawns was pointed out as the dog trail. Why are the options for pet friendly rooms so limited? If you're putting all the dogs down one wing why are there no suites or upgraded bathrooms in these rooms? Our room faced the water with a lovely view but the amenities were uninspired with a bathroom tub too small for most adults to soak in. Why did it take 10 hours and multiple calls to in-room dining to have the used room service cart removed from the hallway? Since the dogs where all placed in the same wing, the housekeeping and in-room dining staff would not come down the hall or into your room without a call from a guest. We called at 10am when we were leaving for the morning to inform the staff the cart was outside our room for removal. We returned at 5pm to find our breakfast cart still outside our room. Additional garbage from nearby rooms had been added to it and was heaping with dirty dishes. We called again to let them know it had been forgotten and that the hallway now had multiple carts and piles of trays outside rooms. We were told they had just sent someone down to our hall. When we returned to the room two hours later and the cart was still untouched a third call was made and the carts were finally removed. Why aren't all the main fireplaces and fire pits lit nightly as a matter of course (especially the gas ones that require little effort to turn on and off). While we found most employees offered to have someone turn it on- it was not always easy to find someone and often took time. The spa was a lovely high point that my husband and I both enjoyed. The renovated treatments rooms are fantastic and the relaxation areas are very well done. Overall, we were underwhelmed with the Hyatt. We found that most of our activities off grounds led over the bridge to the St. Michael's area and I think if we went back we would look for a resort in that area.



Trip Advisor Great for a family getaway
Oct 24, 2014 by: butkusr from Washington DC, District of Columbia
My family and I stayed here over Labor Day weekend. It is a great property with lots to do for all ages. Common areas and rooms were very nice. Staff was friendly, especially "JLo" at the Water's Edge Restaurant. The location on the river is beautiful. I love that main pool is overlooking the water. The lounge was nice with friendly staff - a quiet retreat. Great place for a weekend getaway.



Trip Advisor First Rate Delmarva Resort
Oct 21, 2014 by: Hall C from Salisbury, MD
My three sons and I spent a two night mini vacation at the Cambridge, MD Hyatt last week. We greatly enjoy their indoor pool complex which is excellent. The Hotel itself is very well decorated and the grounds are a joy to explore. Rooms are comfortable and quiet (although lighting in the rooms is poor). The food at the Hyatt is okay, nothing to rave about. We prefer their onsite restaurant which is located away from the main hotel in their marina area. The main dining room in the hotel is a bit overpriced and service there can be slow. The main bar/lounge area of the hotel is a great place for a late afternoon drink and I am glad to see that they went back to lighting the fireplaces. I would note that for repeat visitors with kids, you may be surprised to learn that kids under age 16 are no longer allowed in the hot tubs. This is a shame because my kids really enjoyed the indoor/outdoor hot tub on prior visits. But they still had a great time in the main indoor pool.



Trip Advisor Pleasant stay but very expensive
Oct 20, 2014 by: Manningjen from Columbia, Maryland
Had a nice October weekend with family--good food (although breakfast service was very slow), nice walks (especially into the Rookery), pretty setting, lovely indoor pool with great indoor/outdoor hot tub. Pleasant large well kept rooms. However, since I don't golf, I am not sure that, for the price, I would return again in the offseason, with no water sports available. A very family friendly choice, however.


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