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Trip Advisor Based on 928 traveler reviews
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Trip Advisor Enjoyable family getaway
Jul 29, 2014 by: Eglzfn from Baltimore, Maryland
My family of five went to the Hyatt yesterday for a local getaway for the night. If you bring the family this is a great summer mini-vaca. The pools are incredible, the water slide, the vast layout, lawn games, beautiful views and frozen drinks, etc. They definitely have it figured out. The rooms are pretty nice, not five star but nice. The beds are not "ahhhh" beds, a little firm and probably need to be replaced. The sheets are ok, not great. I never understood why hotels don't use fitted sheets, we woke up looking at the mattress. yuck. I have a lot of experience with the Hyatt Chesapeake Bay and I am a big fan. I love the golf course and the people that work there, Chad and his crew are top notch. I really like the marina restaurant called Blue Point Provision Co, its a great choice. We ate at Waters Edge last night because Blue Point was closed. Its downstairs in the main hotel and I have eaten there a few dozen times. Last night my wife and I had a filet w mashed potato and it was real let down. The service was great, Jude did a perfect job but the food was really tasteless. One soda, one water, crab soup (awesome), and two filets was about a hundred bucks with tip. I was bummed about dinner because I have had good experience there. Not sure what the problem was. Overall it was a great experience, the outdoor activities there can't be beat, it just feels like the crew running it could improve a few things and make it unbeatable.



Trip Advisor Nice property
Jul 27, 2014 by: Jeff K from McLean, Virginia
We stayed here for a few days in JUL14. Overall nice property. Some pros and cons: - Pros There is a quiet area of the hotel with signs identifying it as so. We requested that area and it lived up to its name. Very good night's sleep. The staff was always courteous and friendly. We bought food and drinks by the pool. When I mentioned I would take it to the room they right away offered to carry it up and did so. The infinity pool was beautiful, perfect temperature and spotlessly clean. We spent several hours enjoying it. Rooms are very nice and clean with nice amenities, shower, etc. Cons The employee entrance is in a very public area. You see employees smoking, coming off work in grungy clothes and generally looking "off duty". I don't remember a property where off work employees are so visible. Food prices are very high for the quality you get. For example, we ordered a pulled pork sandwich, an Italian wrap and a Margarita - $43 before tip and the Italian wrap was soggy because it had been prepared way in advance. Luckily there are many good restaurants "off campus" - after seeing prices we ate all meals in town except the one I mentioned. The reservation system was down and so was cable TV - you could get stations but they were blurry. Also no on demand movies. I'd never seen that before in a modern property. I saw cable trucks on the property so maybe issues were related. The area outside the Spa was covered in bird droppings. It looks like the birds enjoy sitting/nesting in the eaves. Looks like they recently installed some wires to deter birds, but over three days they never cleaned up the previous mess. So overall a very nice property, but some care and feeding needed.



Trip Advisor For Shore
Jul 27, 2014 by: Mark D from Lansdale, Pennsylvania
We were somewhat unsure about staying here for a four day conference. I'm not one for resort hotels as I find them more isolated from civilization then those in cites and prefer the latter. While there isn't much in the surrounding area to do, the hotel is well maintained, pretty, and the food better than ok. The view of the Bay was spectacular. What impressed me was the staff. They couldn't do enough for us. Friendly, helpful, and quick. If we needed anything or if something went wrong, they responded quickly. The breakfast room service was excellent and always arrived on time, if not early. I'm still thinking about the blueberry pancakes. I heard no one of about four hundred conferees say anything bad about the place. I can't either. To the contrary.



Trip Advisor Spring Break It was broken
Jul 27, 2014 by: CoVFRMan from Dulles, Virginia
Family outing to this nice location. Staff was mostly friendly. Room was clean, and they were pet friendly. (I hate leaving the best behaved child at a kennel.) Overall, a great place. However, it seemed that the spring break crowd was too much for them to handle cleanly at the breakfast buffet, that was included in our package. One morning we waited for over an hour to be seated, while watching people ignore the line, get in the buffet, and just sit themselves down. A complaint to the manager of the restaurant only got a shoulder shrug. The food however was pretty standard, but plentiful. The omelet station was justifiably popular. Egg whites, AND Egg Beaters were available on request. I can only imagine that going to this resort during less peak times would have been more enjoyable, since the staff (except at the restaurant,) were all friendly and courteous. The other knock I have for them, the seafood restaurant on the premises, was less than average. It was obvious that the crab cakes were frozen, and that the pasta dish was microwaved. The grounds were gorgeous, and well maintained. The private beach must be fun during the summer months. I have already told all this to the hotel, and they have assured me that my next visit would be better. I'm just not sure that at resort prices, I want to take that risk.



Trip Advisor Camp Friendship 2014
Jul 24, 2014 by: 27Princessbob from Columbia, Maryland
Cam friendship is a camp for kids with cancer. I was a counselor this year and the 4 days were amazing. We went in the pools. We saw the infinity pool and I got in the hot tub. I was actually very impressed with the staff! I love the Starbucks in the gift shop on the Lobby, however they didn't accept my Starbucks card. You can go to 4 different restaurants in this hotel!


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