Travel reviews by Trip Advisor

Trip Advisor Based on 297 traveler reviews
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Trip Advisor Nice hotel with easy Metro access
Jul 19, 2014 by: jjt002 from 
I recently stayed here while in the DC area for business. The hotel staff was friendly and helpful, the room was clean and nice sized, and the hotel is across the street from the red line on the Metro. Both the restaurant and bar were great as well. I very much enjoyed my stay here and appreciated the easy access to the entire DC metro area.



Trip Advisor Quiet, friendly and businesslike
Jul 17, 2014 by: loPDXer from 
Clean, safe spot to get a good nights rest. Spent two nights here. The hotel is just off the Redline Metro White Flint station. As others have said, the staff really tries hard to help. Two quibbles - the price of internet in your room is outrageous - witness the evening crowd in the lobby. And although the TV was HD - it is a testament to cable that they can have the audacity to still sell hotels analog signals for most of the channels. Really? Likely this is not the hotel's fault but the combination of pricey internet and truly limited TV without eyestrain means that you should plan ahead. The convention rooms paid for high speed internet so they can do it but like the airlines they squeeze where they can to get those dollars. Kind of off putting in a place that was otherwise so hospitable.



Trip Advisor Great hotel with easy Metro access
Jul 13, 2014 by: Grant933 from Michigan, United States
I love this hotel and stay here whenever possible. Great location to the Metro White Flint station and fantastic hotel staff. Joseph and Alex are so personable and helpful. My only complaint is that housekeeping is either slow or they don't have enough. We were gone for several hours and returned to find our room was still not touched by housekeeping. It was also a few hours after I arrived to get into my room because housekeeping hadn't cleaned it from the previous occupants. Otherwise, very clean hotel with free washer and dryer and a Starbucks available for purchase in the lobby. Now, free WiFi would be nice. To pay that much for a room to not have free WiFi is ridiculous but seems to be par for the course at Marriott.



Trip Advisor Mostly adequate
Jul 12, 2014 by: Nancy L from Virginia Beach, Va
For the most part, the Bethesda North Marriott satisfied my needs - a clean, safe, comfortable place to stay while attending a week long bridge tournament. In all my interactions with members of staff, from the bellman when I arrived, to the front desk staff, to the maids, everyone was very friendly and seemed eager to please. I was disappointed that the requested refrigerator was not in the room when I arrived, and it took three separate requests before it was brought to the room. I also felt that the air conditioning in the room was not in any way controlled by the thermostat on the wall, because I set it for 65 degrees at night and the temperature never wavered from 72 degrees during the whole stay. In fact, the hall was considerably cooler than the room, and this was during the summer. I appreciated being able to check e-mail on the computer in the lobby, but I would have preferred to do so on my own laptop in the privacy of my room. For hotels to charge for internet in this day and age is shortsighted, as it could be the deal breaker in choosing a hotel. My final, niggling complaint is that the line of toiletries provided has a fragrance that I truly disliked. It appears to be of good quality, just an odd combination of aromas. I would suggest that Marriott consider having on hand a supply of unscented toiletries, both for those who have fragrance allergies, as well as for those, like me, who find the fragrance offensive.



Trip Advisor Staff is great!
Jul 12, 2014 by: misterwiz from Stuart, Florida
The staff of this hotel is great! They were helpful, courteous, and attended to needs immediately. The hotel is well-maintained - service was great at the restaurant and bar. The concierge lounge was wonderful - great apps served Mon - Thurs. My only negative comment is that it was too cold in the convention center and walking thru hallways, lobby, etc. I even had to turn off the AC in my room to warm up. The front desk was notified and they kept trying to make it warmer, but it never really happened til our last day there. I am from Florida and if that AC was too cold, believe me, it was cold. Otherwise, everything was great! Also, it is half a block away from the Metro system, which we took from the airport. Very convenient.


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