Travel reviews by
Bethesda Marriott Suites
Based on 211 traveler reviews
A+ Customer Service, Comfortable Room and Delicious Breakfast
Oct 23, 2014 by: AlwysL8r from Phoenix, AZ
We visited the hotel with our 8 month old daughter on her first trip to visit her Great-grandmother who lives nearby. When we arrived we were exhausted. Chris at the front desk was exceptionally kind to us and so very professional. He even gave us a free breakfast! Later that night our daughter hit her face in the shower while I was giving her a bath, and we were helped by a younger Asian woman at the front desk, she gave us ice and expressed genuine concern. She also answered our questions and helped my father-in-law find a parking pass for the football game the next day. Both of these individuals provided phenomenal customer service and should be commended. The great service didn't stop there, the restaurant waitresses and the hostess were very accommodating and sweet to the baby. Finally, when we asked for a microwave so we could prepare food for the baby, they had one brought right up to us! Will, the shuttle driver, was very attentive, as well. I appreciated all of his advice on where to go. Now to address the hotel itself, the rooms are larger and very good for a family. There is a separate sitting area and a refrigerator, and the beds are very comfortable. The hotel is located close (maybe not walking distance) from a mall. Most everything else will require a car or use of the shuttle. Finally, I love breakfast (it's my favorite meal) and the breakfast at this Marriott cannot be beat! It does not come with the room, but it is worth the extra expense. There are 3 hot dishes usually egg benedict, pancakes etc. There is also oatmeal, fruit, cereal etc. In summary, it was a great experience and one we will be repeating when we come to visit again.
Best Stay in Bethesda
Oct 21, 2014 by: robbinsjnj from
We have stayed at six different properties in the Bethesda area and this one we look forward to staying at again in the future. The staff was extremely professional, going out of their way to help us both inside the hotel and getting around the area. The suite room was very nice for my wife and daughter; it was clean and well maintained and had a very large foot print. We had both dinner and the breakfast buffet in the restaurant and we enjoyed both meals. Do yourself a favor and select this hotel over the other Bethesda area ones. Even with the paid parking, it is the best one we have stayed at.
Nice hotel close to Georgetown and American University
Oct 20, 2014 by: KER6185 from Pittsburgh, Pennsylvania
Stayed here for Parents Weekend for American University. Easy location to get to just off I495/270. Nice mall (Westfield) is close by and places to eat. Hotel has great staff, nice breakfast buffet, indoor and outdoor pool (outdoor is rare in most DC hotels) and a very good gym. The rooms are fantastic with a separate king size bedroom, desk area and living room with pullout sofa. Very large two room bathroom and the shower was wonderful with a rainfall shower head. Also has a mini fridge, coffee/teas maker and bar sink. Only negatives were the towels are fairly rough (more like a Fairfield Inn quality) and the room we had faced the highway so was a little noisy even on the 10th floor. Slept with the fan on which the white noise covered the road noise so it was fine. The beds are comfortable. Will stay here again on our many trips to DC.
Oct 19, 2014 by: TJ T from Pittsburgh, Pennsylvania
Great hotel - come here every time we come to DC. Especially like the pool for the kids and the restaurant with our favorite server Fey. She's the best! The hotel property is fabulously kept up and the location is very convenient.
Mini suites make for spacious accommodations
Oct 14, 2014 by: ronales from Ardsley, New York
We visit many Marriott's but this was the first time that we have stayed at a Marriott Suites property. The check in went smoothly with a friendly, accommodating front desk agent. Our room, the basic suite, was just perfect for the two of us. I wouldn't consider adding any additional guests besides a young child or two, as the living space is rather small, as is the sofa that opens to a small double bed. The curtains covering the doors to the bedroom are sheer. There is one bathroom with a combo tub and shower. The tub is rather small and shallow. However, for the two of us , the room really was the perfect size. We had a small balcony off the living space but with the inclement weather, the door to it was not opened. There is by the way an Executive Suite that you may stay in for a higher rate that has a much larger living space and a separate shower and tub. As Platinum Members we had a Continental breakfast included each morning. It was very standard. I think that this Marriott should be serving much better quality breakfast buffets. The fruit was over ripe(old), the pastries were frozen, On Monday there weren't any nuts for the Oatmeal and when I asked, I was given peanuts from the Bar. They need to step up the quality to match the Marriott Brand. When I come back to visit my family, I would stay here as it is convenient to my family's homes and the rooms are spacious enough. The food on the other hand needs improvement.
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