Travel reviews by
American Inn of Bethesda
Based on 189 traveler reviews
great place, great people, great location
Aug 13, 2014 by: bwwst from Syracuse, ny
American Inn is about a half mile south of the NIH, very convenient for folks visiting the hospital there. The physical plant is 3-4 stars, nice basic clean place. The STAFF however, bumps it up to a solid 5 star. These people are incredibly nice and helpful. They understand the drill at NIH and will help you sort it all out. We lost a tremendously emotionally valuable object there when we were leaving, and the staff found it, secured it, and got it back to us ( BIG SHOUTOUT to ADELINE ! ! ! Thanks a bunch ! ! ! ). Really first rate people. The hotel is a 10 min walk South of the Medical Center metro stop on the Red LIne (no problem getting to eg Union Station near the Capitol). Convenience store across the street, 5 min walk to many good restos that do takeaway. Solid, solid place. We unreservedly recommend American Inn and would stay here again in a heartbeat.
Best Experience Ever
Aug 11, 2014 by: gina f from Virginia Beach, Virginia
My family had our family reunion at the hotel and the overall experience was wonderful. The staff was excellent from the time we checked in till we checked out. The parking garage was being worked on so they took care of all of our parking fees during the weekend. The breakfast was excellent. The staff was wonderful, friendly. The rooms were clean and spacious. I highly recommend the American Inn of Bethesda. Thank you Cynthia, Darrell, Dipshan and everyone else for helping us have a successful reunion... Gina
Aug 08, 2014 by: Pat S from Scranton, Pennsylvania
We chose the hotel for its location, which was great for doing what we needed to do. We appreciated being able to park for free and have breakfast on site. Our room was small but had everything we needed and was clean. What made the stay memorable, however, was the friendly, helpful service that Sam and Dipshan, managers, provided. They were outstanding!
Unsafe and Unsanitary
Jul 28, 2014 by: Sam_ocuc from Dana point
Paying $100 a night, I had modest expectations for my stay here. A clean room, competent housekeeping, and basic safety would have been enough. None of those expectations were met. Within my first few days, I found mice running around the room. I had to buy and set up my own mousetraps . If this place isn't in violation of health and safety regulations, I don't know what is. I then learned that my door would not lock when I left the room. The front desk failed to follow up on the matter, so I asked to speak with the manager. The manager was rude and aggressive, despite my explanation that I planned to spend another month in the hotel. Though you may save some extra coin here, it's not worth the headache. You will have no peace of mind when you find rodents in your room, an unlocked door, and a lingering smell of cigarettes in a "smoke free" room. Hair in your "fresh" towels is a regular occurrence, free of charge; compliments of the housekeeping staff.
Incredible kindness and service
Jul 26, 2014 by: Blossum123 from New Canaan, Connecticut
I was literally blown away with the service, kindness and professionalism that was shown by Manager on duty Sam. In a difficult situation he was really helpful and went above and beyond to accommodate me ending my trip in most positive way In addition, he secured a complimentary shuttle service, much needed by me from Will, who was also so very kind and courteous. Great service!!
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