Travel reviews by
aloft Washington National Harbor
Based on 636 traveler reviews
Comfortable conference hotel
Oct 23, 2014 by: sjking2000 from Redwood City, California
Helpful staff allowed me to check in early since I'd arrived on the red eye. Basic restaurant service was fairly expensive, offered some additional prepped breakfast alternatives. Turning into a destination area with some boutique shops and restaurants Close to the water with a Ferris wheel at the waters edge.
Great Customer Service
Oct 22, 2014 by: Sara W from Charleston, South Carolina
I travel about 4-5 times per month and I typically stay in a Marriott property. I was pleasantly surprised at the quality of the customer service at the Aloft. Generally speaking, Marriott employees are rude to you until you have status. At the Aloft they greeted me every time I came up to the desk and I didn't have to ask for anything, they basically finished my sentences before I could ask! When I checked out I barely had to speak, he checked me out and emailed me my receipt and before I could ask they offered to hold my luggage until I was finished for the day and scheduled a car to take me to the airport. As someone that travels a lot this goes a long way making everything smooth and easy. The only thing I would have changed is that I like to sleep with a fan on for white noise. The fan only came on with the heating/air and was loud when it came on and I would wake up multiple times throughout the night.
Oct 22, 2014 by: Nodak12 from
If you want a fantastic experience stay at aloft at National Harbor. Make you feel like your are in a European Hotel. Ask for a water view and you will get a great show from the Capital Wheel. Plenty of places to work while you relax. Service is fantastic and they went out of their way to make my stay great.
Great place to stay in National Harbor - less expensive than the other options.
Oct 19, 2014 by: punkysgirl from South Carolina
My husband and I were pleasantly surprised with our great stay here. He loved that you could use the carts to carry your luggage without having the hassle of paying a bellhop. We also loved the large room size and the room set-up....I could get ready in the morning without waking my husband. Finally, they have a "green" program where you get a $5 voucher to use in the food area if you forego the maid service each morning. We will definitely stay here again if we're in this area in the future.
Aloft was fantastic!
Oct 18, 2014 by: desertcaper from Indio, ca
Loved the hotel. Room was comfortable and quiet. Hotel staff was very friendly & helpful especially Roz at the front desk. Hotel atmosphere is fun & the National Harbor area is great. We were unsure about the location when we booked but is very convenient, close to sights, close to old town Alexandria as well. Lots of restaurants right on the water with great food. Only complaint is beds are a little hard. Would definitely stay there again. Great location & great price!
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