Travel reviews by
Americas Best Value Inn
Based on 13 traveler reviews
Very Clean, Great Customer Service
Mar 05, 2015 by: GSSLU from NJ
We were traveling on the interstate and had to exit quickly during an ice storm due to an accident. We stopped at this Americas Best Value Inn and were greeted by a very friendly lady at the office. This is not a fancy updated place but it is a comfortable, clean place to sleep. Rate included WI-FI.
It's truly a GEM!!!
Feb 27, 2015 by: Carapre1 from
To start off my husband and I have traveled all over and have stayed at hundreds of hotels. With that being said I was truly impressed by the customer service, and overall experience of this hotel. It is a new family that runs the hotel ( we stayed here once with the previous owners and it wasn't the same experience by far). The initial greeting, in a historic home, was nothing but warm, friendly and professional. The price is very inexpensive compared to the super 8. They have a very spacious parking lot, so don't worry about trying to find a spot. When we got to our room there was a hand- written card from the owner, and chocolates. Little touches like that are charming, and don't make you feel like " just another number." Our room was very clean ( which to me, is the most important). The heat worked really well, and BONUS a microwave and mini refrigerator -which are surprisingly hard to come by nowadays. The sheets and towels are all white, so you know they are clean:) They also offer breakfast: coffee, bagels, cereal. I asked for more towels during our stay, and with no hesitation, I was given extra. Definitely impressed with the customer service, and even went to the lobby before we left to thank the owners for their attention to detail, and superb hospitality. This place is a real gem!! Great place to stay if you are passing through. Will recommend to everyone.
New Owners, Great Hospitalty
Feb 16, 2015 by: MDTraveler5362 from Eldersburg, Maryland
We really enjoyed our stay. The new owners were kind and welcoming. We travel a good bit so we know what we are looking for. We really appreciated the efforts that were put forth to make our stay enjoyable. We will definitely be back!!
Americas best value inn at Hancock md.
Feb 11, 2015 by: Sarah P from Elkins
I love this inn, they are new and so gracious! I stay here often when I'm traveling north from wva. And then again when I travel back home! They know me and will do anything for me! It is also so close to town for a subway restaurant and sheets etc.
Friendly, cozy, bargain!
Dec 18, 2014 by: Ann N from
Small, family-owned business that really cares about their customers! I love this little motel tucked away in a cozy corner of historical Hancock, Maryland. My two sons and I passed through and decided to stop for the night. We chose this place over the other motel because of its family-friendly atmosphere. Despite the bad reviews, we decided to give the place a try because the place had new owners. As a previous business owner, I know what new management can mean for a business. We wanted a room with double beds, but none were available. To our delight, they had sofa-beds in each of the rooms, so I was able put the kids on the sofa-bed while I enjoyed the comforts of the queen-sized by myself, and at such a great price! The blankets and sheets were bright white, so I know that they were truly clean. No stains on the mattresses or furniture. The bathroom was thoroughly clean, as was the rest of the room (including under the bed and furniture). The rooms are warm and inviting. The atmosphere was very cozy and I felt very much like a valued guest. They offered free breakfast in the morning, so that made the kids happy. Staying here has created a pleasant memory for us, and we know where we're going to be staying the next time we pass through Hancock. We highly recommend this place!
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