Travel reviews by
Americas Best Value Inn
Based on 42 traveler reviews
Feb 17, 2014 by: Debby S from Glen Allen, Virginia
Room was moldy with no heat and snow was plowed toward sidewalk and shoveled to allow a path to the room...we had to step on and over a foot of snow! Black mold around the tub and stained sheets. We immediately called the office and the clerk stated she could not give a refund without calling the manager. I asked her to do so and went left the room, returned to the office and continued to have difficulty assuring a refund...not sure we will get it as we could not get confirmation and clerk stated she could not credit on location even though she ran the card on location! Could be a neat place if it was clean and remodeled with staff that care...Super 8 less than a mile away was samw price and much, much better!
Clean, Quiet and Affordable
Nov 02, 2013 by: Sophia R from Pittsburgh, Pennsylvania
We needed, a clean, quiet, affordable, and comfortable place close to the interstate. Thanks for meeting all our criteria. The front desk staff was inviting and very helpful. We will definitely come back on our return trip.
At least warm and out of the rain
Oct 15, 2013 by: Happy-Biker-Guy from Washington DC, District of Columbia
My friend and I were riding the C&O towpath from Cumberland to Hancock so I booked this Inn for the night since it looked close to the towpath. The main house and office area was OK, but the rooms were typical one story roadside motel - lower class. At least they had a garden hose behind the house to clean some of the mud off my bike and shoes. The bathrooms were minimal with a shower head that barely sprayed, but the water was hot. Once we figured out how to get some heat into the room we were OK. The beds are hard and uncomfortable. I gathered up the stinkbugs in the room and threw them outside. It was a long trek into the town to find a restaurant and it was raining so we ate at the roadside inn across the highway.The WiFi didn't work well but I had a strong ATT signal. The breakfast (included in low price) was awful. I would highly recommend going across the road to the diner to get breakfast. I will stay at the Super 8 next time. I guess you get what you pay for....
I would not go again
Sep 07, 2013 by: hammelburg from amsterdam
The owners were nice people, but i think the place needs some extra care, the place was to old for my standards even though we did not pay that much. The next time I think I will look for a more expensive place in Hancock.
Aug 23, 2013 by: bcstauffer from Washington DC
The rooms were dark and had an overpowering mildew smell. We should have had a clue when there were no other cars in the parking lot and the main house was dirty and had lots of mildew on the outside. The proprietor was very nice but that couldn't make the difference. We refused to stay there. I certainly can't recommend this.
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