Travel reviews by
BEST WESTERN Grand Venice Hotel Wedding & Conference Center
Based on 182 traveler reviews
Poor Continental Breakfast
Oct 23, 2014 by: Dale M from Knoxville, United States
I stayed for 4 days. Each morning at the free breakfast, there was no orange juice available. They 'ran out'. How do you 'run out' of such a breakfast staple? Maybe to keep operating costs down? Also, EVERY morning, there were grounds in the coffee. How hard is it to make coffee without grounds in it? My suggestion, fill up the cup, only drink half a cup (the grounds will settle) and throw out the rest. Then start over with a fresh cup.
Very Nice Hotel
Oct 21, 2014 by: bestgesser from Deal Island, Maryland
We stayed two nights at this hotel. Everyone on staff that we encountered was very polite and helpful. The hotel had a good central location with easy access to the major interstates. The hotel was nicely furnished and was very clean. We especially liked the complimentary coffee/tea and pastries in the lobby in the afternoon and evening.
price good, quality and service poor
Oct 14, 2014 by: Deborah M from Warren, Pennsylvania, United States
We stopped here while traveling back home at the end of our vacation. From the outside, this hotel is beautiful and the entrance/lobby are welcoming. My husband observed the desk clerk trying to appease an unhappy customer with a light out in his room, and the clerk is telling the other customer that he was the only person working. My husband inquired about upgrades and was told that the hotel was booked. Our room was disappointing. The bathroom was badly in need up updating, and there was evident gaps in maintenance to the room (lampshade with holes in it, peeling wallpaper in the bathroom, etc). There were not enough towels in the bathroom, so I called the front desk and received the same line about the clerk being the only employee, asking if I would come to him to get more towels. I asked when another staff person would be available, and he said not until morning, and then said he would bring the towels to us. Also, in the bathroom was only a couple face wash bars, nothing else. They had shampoo/ conditioner/ lotion dispenser in the shower, which my husband tried using when he showered, and it was empty. The directory listed an ice machine on every floor, but my husband had to go to another floor and hunt for one because there was no sign. All interactions with the desk clerk were unpleasant.
Oct 14, 2014 by: Richard S from Inglis, United States
We had stayed at this hotel several times over the past years as we traveled to PA. Therefore, we made a point to stop for the night. What a change! The breakfast which had been excellent, was horrible - both in quality and presentation. The benches had been removed to discourage vagrants from using them, which gives you some insight as to the location of the hotel. There was no place to sit and read outside, because the pool area was locked, so you couldn't sit there and as I had mentioned the benches had been removed. I don't know what happened here, but they are definitely off our list.
Oct 13, 2014 by: luke127 from Pittsburgh, Pennsylvania
Got it on groupon for 47 bucks. Friendly staff,great breakfast and severel local shops and restaurants. Got a great night sleep. A great deal for 47 bucks. I would reccomend this hotel. Also very close to major highways
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