Travel reviews by
BEST WESTERN Grand Venice Hotel Wedding & Conference Center
Based on 184 traveler reviews
A Hidden Gem
Oct 29, 2014 by: Chris P from Halifax, Canada
It will be worth your while to exit off the I-95 and drive in thru town to get to this Hotel. The entry and lobby is understated luxury. Staff was eager to book us in and provide the extra items requested. The queen sized beds were the most comfortable beds we slept on during our trip. The rooms had everything in it we would ever need. We were sorry we could not stay on there instead of having to continue our trip. Great time. PS - I would love to have your carpet runners in my home.
Oct 28, 2014 by: Mayur C from Irving, United States
Not clean or worth to stay in this place, the lobby and room were not cleaned for ages. the sheets and pillow covers were not ironed. Dont go by the pics for this particular hotel. The pillows were also really old and not comfortable. The shower place was not clean. The furniture looked like it was inherited from stone age folks.
Poor Continental Breakfast
Oct 23, 2014 by: Dale M from Knoxville, United States
I stayed for 4 days. Each morning at the free breakfast, there was no orange juice available. They 'ran out'. How do you 'run out' of such a breakfast staple? Maybe to keep operating costs down? Also, EVERY morning, there were grounds in the coffee. How hard is it to make coffee without grounds in it? My suggestion, fill up the cup, only drink half a cup (the grounds will settle) and throw out the rest. Then start over with a fresh cup.
Very Nice Hotel
Oct 21, 2014 by: bestgesser from Deal Island, Maryland
We stayed two nights at this hotel. Everyone on staff that we encountered was very polite and helpful. The hotel had a good central location with easy access to the major interstates. The hotel was nicely furnished and was very clean. We especially liked the complimentary coffee/tea and pastries in the lobby in the afternoon and evening.
price good, quality and service poor
Oct 14, 2014 by: Deborah M from Warren, Pennsylvania, United States
We stopped here while traveling back home at the end of our vacation. From the outside, this hotel is beautiful and the entrance/lobby are welcoming. My husband observed the desk clerk trying to appease an unhappy customer with a light out in his room, and the clerk is telling the other customer that he was the only person working. My husband inquired about upgrades and was told that the hotel was booked. Our room was disappointing. The bathroom was badly in need up updating, and there was evident gaps in maintenance to the room (lampshade with holes in it, peeling wallpaper in the bathroom, etc). There were not enough towels in the bathroom, so I called the front desk and received the same line about the clerk being the only employee, asking if I would come to him to get more towels. I asked when another staff person would be available, and he said not until morning, and then said he would bring the towels to us. Also, in the bathroom was only a couple face wash bars, nothing else. They had shampoo/ conditioner/ lotion dispenser in the shower, which my husband tried using when he showered, and it was empty. The directory listed an ice machine on every floor, but my husband had to go to another floor and hunt for one because there was no sign. All interactions with the desk clerk were unpleasant.
Read more reviews on the TripAdvisor page for this accommodation.